INFO 30-Apr-2020 13:39:26,041 [0x00002440]: RefId:[91f3fb14-acde-4898-8482-1142f2a494b3] Plantronics::CallManager::OnCallStateChanged - Fire session manager event OnCallStateChanged |__Jabra Corded Headsets INFO 30-Apr-2020 13:39:25,380 [0x00002440]: RefId:[4192b57e-a0e7-4856-8c0d-375726682bdd] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again |__Microsoft Teams Headsets, We provide you with the latest Headset news, tech info and videos straight from the Experts at HeadsetPlus.com, HeadsetPlus.com Plantronics, Jabra Headset Blog, Why Poly Focus 2 keeps muting by itself? Most Plantronics headsets give users the option to mute their headsets using the volume buttons on the device. Ok. 3. Hi B B. To mute the device, click Mute. INFO 30-Apr-2020 13:39:17,680 [0x00003980]: RefId:[7c11e978-68f5-4033-a36c-e6b2d596fa85] Plantronics::CallManager::onHeadsetButtonPressed - other HeadsetButton Unfortunately with yesterday's update to 16.4.246 the problem still persists. INFO 30-Apr-2020 13:39:26,906 [0x00002440]: RefId:[da3ad6cb-0238-43e9-ae52-e3c6e4cecd0c] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Plantronics Hub Known Issue: Mute not working on Microsoft teams with Savi 8200 and 7300 series. "This is NOT running like a fine tuned machine. With mute still on, end the call (either from the device or Lync). New. Where To Download Plantronics Cs50 Headset User Guide Pdf For Free . *PATCH V3 0/6] ASoC: codecs: Add Awinic AW883XX audio amplifier driver [not found] <000701d8e7521f78bc05e6a340awinic.com> @ 2022-11-11 11:26 ` wangweidong.a 2022-11 . Manage sensors through Plantronics Hub software Hold both the Mute and Call buttons for more than 4 seconds until the LED flashes purple then red. To Turn Off the Mute On/Off Alert System Tray Notification: In the System Tray/Notification Area, click the Show hidden icons button, and then click Customize. |__Avaya CallMaster Headsets Skype Call and also with other devices such as my iPad. Turn off Wearing Sensor (CONTROLLER). A tone means the sensors need to be reset. INFO 30-Apr-2020 13:39:25,812 [0x00002440]: RefId:[584089ec-aa72-4437-a96f-c5be4e6ea4de] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Hopefully this helps you to enjoy your Poly Focus 2 headset. INFO 30-Apr-2020 13:39:26,718 [0x00002440]: RefId:[96c32f3f-9d0f-4b80-894b-b6f971dc7d88] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Page 14: Advanced Features Since installing 16.3.240 update a couple days ago every time I start a new voice conversation my headset (Plantronics W740-m) automatically mutes itself. INFO 30-Apr-2020 13:39:25,812 [0x00002440]: RefId:[85b867ee-4841-4f86-b670-3c39e0713aeb] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again INFO 30-Apr-2020 13:39:26,132 [0x00002440]: RefId:[c9c74928-9770-447a-ab89-113452b641db] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Hub can only provide mute synchronization if it is running, while Plantronics devices running in standalone mode with Lync cannot access Windows system settings. Only things I can think of is in Hub General settings you can turn off mute reminder. INFO 30-Apr-2020 13:39:26,295 [0x00002440]: RefId:[a78ceac3-1181-431e-9026-a9d63d64d329] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} $36.99 49% off. INFO 30-Apr-2020 13:39:25,589 [0x00002440]: RefId:[7614e514-9e1c-4485-84a3-ab15551a15b3] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Poly Voyager Focus UC Standard No Stand Nigeria boasts SoundGuard Digital technology that helps protect against sound levels above 118 dBA I guess yo ushould try that. 1. Voice Tube Mic Computer Headset Plantronics Compatible USB Headset Adapter. INFO 30-Apr-2020 13:39:25,159 [0x00002440]: RefId:[f58fada5-b572-42ee-a74d-9216d90bbae1] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again INFO 30-Apr-2020 13:39:24,828 [0x00002440]: RefId:[dcbe9b73-3235-4ea6-a1f2-3b032929ae50] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Your will also hear an audible notification through the headset speaker. This thread is locked. How to fix it, Best Headsets for Business Travel Reviews, Plantronics (Poly) Wireless Headset Models and How They are Labeled, Poly Voyager 4245 Test and in-depth Review by the Expert at HeadsetPlus.com, Compatible Headsets for Polycom VVX IP phones, Poly CA22CD-SC vs CA22CD-DC Differences Explained, Jabra Evolve2 Buds Test and in-depth Review by the Expert at HeadsetPlus.com, Poly Edge Series VoIP Phones Headset Compatibility, Test and Reviews, Plantronics/Jabra Hearing Aid Compatible (HAC) Headsets for office telephone or PC softphone. |__Plantronics Cisco Headsets Here is the SessionManager.log extract: A talk time voice alert means sensors are working. INFO 30-Apr-2020 13:39:17,431 [0x00004ba0]: RefId:[3ec6c21e-4722-4745-8292-5c1d31061809] Plantronics::CallManager::Fire_ExitActions - Fire_ExitActions: 0 MPN 20921501. Unplugged the USB DECT dongle, Plugged the dongle back in Launched Plantronics hub Switched audio back to the 8220 and it's worked fine ever since. Could you confirm customer's Windows 10 version? Repeat to reactivate; the LED flashes purple then blue. 5. Mute sync works with mute icon on the desk phone screen. |__USB Headsets endobj INFO 30-Apr-2020 13:39:26,275 [0x00002440]: RefId:[34fea324-27ca-409a-bd17-79fffb576047] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Sorry for inconvienience. Today we will explain about a glitch that we discovered on the Focus 2 headset that without touching the headset to mute and unmute the microphone while in a call and we will explain how to fix this issue until the new firmware comes in. DEBUG 30-Apr-2020 13:39:31,874 [0x00004ba0]: RefId:[87c37ccf-ed87-40e6-8005-177524ef59eb] Plantronics::CallManager::FireCallStateChangedEvent - FireCallStateChangedEvent: state=CALL_ENDED $46.99 62% off. Alternatively, you can select the device, and click the Properties button. DEBUG 30-Apr-2020 13:39:31,875 [0x00004ba0]: RefId:[2c941374-06e1-4a6d-9d0f-f9cc37bc6528] Plantronics::CallManager::FireCallStateChangedEvent - FireCallStateChangedEvent: state=CALL_IDLE Select "Quit Plantronics Hub" from the Hub icon menu in the Windows notification area. Manually turning off the sensors: Time to look for a different solution after years of using plantronics, it seems that someone dropped the ball on the 5200 UC headset. INFO 30-Apr-2020 13:39:25,176 [0x00002440]: RefId:[9b2eaa21-2454-4440-97d7-67b1367a69dc] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} "mute on" "muteoff" . I will advise to uninstall and give that a go. INFO 30-Apr-2020 13:39:25,572 [0x00002440]: RefId:[54f493e3-cdbd-4557-b05c-8ecb754149f0] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again It's unfortunate that the current release is not helping - it seems it even worsened the situation, never thought THAT would even be possible. INFO 30-Apr-2020 13:39:25,685 [0x00002440]: RefId:[09a843f2-e5b6-48a7-87a7-9a6caa16af91] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} %%EOF INFO 30-Apr-2020 13:39:25,311 [0x00002440]: RefId:[20cc9d8c-e27d-470a-885b-4e1affba196b] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again Please give me a number to call to get support. 682 0 obj Headset Compatibility: All H-Series corded Plantronics headsets: Packaging Info. To unmute, press the volume down button for about 1.5 seconds until a triple beep is heard in the headset. If the call can still not be unmuted, perform the following: 3. Select Quit Plantronics Hub from the Hub icon menu in the Windows notification area. 2. INFO 30-Apr-2020 13:39:24,981 [0x00002440]: RefId:[87cb1a6a-982a-44e8-9d51-d1c1e5e79017] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again You can imagine how seriously unacceptable is in a job where I am on the phone about 60% of my workday! Anyone have a fix or is this something Microsoft will need a code change to address? INFO 30-Apr-2020 13:39:26,314 [0x00002440]: RefId:[7b7be2f6-dfcb-4c67-a268-61f916adb909] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:26,237 [0x00002440]: RefId:[002ca993-15e2-4bbe-9114-c92578b35f69] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:26,255 [0x00002440]: RefId:[3fd6aa73-4eb9-4f39-b715-d69d31ba4ba7] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Dont forget that always you need to get the latest update of the firmware to fix glitches or bugs. INFO 30-Apr-2020 13:39:25,437 [0x00002440]: RefId:[bad94424-3c00-4d1f-91b5-e787525f1f75] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again This forum is quite hard to find and I begin wondering whether I am a member of an elite few who use Macs and have this problem, 'cause that could be nothing to write home about in terms of Microsoft. INFO 30-Apr-2020 13:39:25,021 [0x00002440]: RefId:[1accce18-7565-4c7c-b217-f21165dada12] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} As Spice911 comments, is anyone from Microsoft monitoring these conversations? Additionally, if your headset comes with the PerSono Suite application, you can mute it from your computer. |__Avaya/Lucent/ATT Partner Headset This is driving me mad as it settles on Mute on so I then can't hear anyone and sit there for ages trying to figure out how to turn it off. INFO 30-Apr-2020 13:39:25,745 [0x00002440]: RefId:[933ce551-1fb0-4c27-9b0a-9e15019f167e] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again This is unbelievably annoying. It's been over a week now and the issue still exists, can we get an update or ETA from MS? This did not happen until the update to 16.3.240 so I can pretty safely rule out a headset specific problem. INFO 30-Apr-2020 13:39:25,534 [0x00002440]: RefId:[08b66f77-a3d1-4bbe-a7ea-53d7a01769ad] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again The mute button on MS Team app does work. |__Jabra Direct Connect Headsets INFO 30-Apr-2020 13:39:24,748 [0x00002440]: RefId:[ec9643a2-c2d5-4b37-b20f-9e72137874df] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:25,648 [0x00002440]: RefId:[19847bb7-f4b5-4bb9-9cab-9c01879848ee] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again 2018 Plantronics, Inc. All Rights Reserved. INFO 30-Apr-2020 13:39:25,214 [0x00002440]: RefId:[ec55ec33-4193-427d-8a65-c3f106000910] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again Uninstalled and reinstalled software for Plantronics Hub & Ring Central softphone. INFO 30-Apr-2020 13:39:24,972 [0x00002440]: RefId:[1d1c7c5b-58d4-4159-a154-ce337d0f4cc9] Plantronics::CallManager::OnCallStateChanged - Fire session event OnCallStateChanged INFO 30-Apr-2020 13:39:25,704 [0x00002440]: RefId:[c68702a8-43cc-4f54-bd02-2b19fd073622] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} These sensors are located in the bottom of the ear cups. INFO 30-Apr-2020 13:39:17,746 [0x00003980]: RefId:[a764b9d8-d5f0-4d51-9c37-68619aaefff6] Plantronics::CallManager::onHeadsetButtonPressed - other HeadsetButton " INFO 30-Apr-2020 13:39:25,196 [0x00002440]: RefId:[271fff2b-0b2a-4195-9579-d81acbd903b7] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again INFO 30-Apr-2020 13:39:25,270 [0x00002440]: RefId:[7a6888de-2474-4a2c-8a3b-ee3a70d0074c] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again INFO 30-Apr-2020 13:39:25,744 [0x00002440]: RefId:[78710e8d-98d5-4dc5-ab8e-94d530872c04] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:24,495 [0x00004ba0]: RefId:[a333c894-70f1-4a87-82ec-de83b98ada97] Plantronics::CallManager::muteCall - MuteCall mute:true INFO 30-Apr-2020 13:39:26,849 [0x00002440]: RefId:[1eefcc6f-db79-468d-a340-72c0d3b2a8de] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} |__Mitel 4015,4025,4110,4125,4150 endstream If it is one of Windows 10 1809, 1903 or 1909 this likely to be the known Microsoft issue that has been resolved since Windows 10 2004 OS Build 19041.264. Hold both the Mute and Call buttons for more than 4 seconds until the LED flashes purple then red. You can't turn this one off completely AFAIK. 4. Free shipping. A330D power options; USB powering; Wired interfaces; 1 USB 2.0 type A connector (remote control side) 3.5 mm headset plug (headset side) 3.5 mm headset socket (remote control side) Audio . Is it possible to disable that notification? Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.Best RegardsSteffen Baier, If official support is required please check how to phone or open a case here. |__Grandstream IP Phone Headsets Open the Sound window (often referred to as Windows Audio Mixer) by right-clicking on the speaker icon in the Windows notification area (i.e., system tray) and selecting Recording devices. You need to address this issue Microsoft, where can I go to initiate action on this? INFO 30-Apr-2020 13:39:26,542 [0x00002440]: RefId:[28c117ab-7084-4755-91d0-f57f3b685b06] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} 684 0 obj INFO 30-Apr-2020 13:39:26,369 [0x00002440]: RefId:[c22e216c-3373-44c8-8808-a04e636ed34e] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Can you please try to see if it fixes any of problem? INFO 30-Apr-2020 13:39:25,119 [0x00002440]: RefId:[3751fc67-eaea-404f-8009-5641bef1930b] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again KB4557957 https://support.microsoft.com/en-gb/help/4557957/windows-10-update-kb4557957 Brand Plantronics. To mute or unmute your headset, click the headset icon in the System Tray. Contents Overview 3 Headset 3 Charge stand* 4 USB Bluetooth adapter 4 Connect and pair 5 Connect to PC 5 Configure USB adapter 5 Pair to mobile device 5 Pair USB adapter again 6 Fit and charge 7 Wear on the right or left 7 Charge your headset 7 Check headset battery status 7 Load software 8 The basics 9 Make/Take/End Calls 9 Mute/unmute 10 Mute on reminder* 10 OpenMic 10 Volume 10 Play or . My candidate directory branches where to look are: C:\Windows, C:\Program Files (x86). INFO 30-Apr-2020 13:39:26,443 [0x00002440]: RefId:[14ab4760-90b4-404e-bd7d-4ee5e1936510] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Two incidents at electricity substations in Flevoland left parts of the province without power on Friday afternoon. 5. To unmute the device, click Unmute. I have a Plantronics Voyager Focus UC - BT600 - if the phone is ringing as soon as I pick the headset up from the table (for instance) it says Mute on, Mute off, Mute on, Mute off, Mute on. INFO 30-Apr-2020 13:39:25,098 [0x00002440]: RefId:[14a7a913-2faf-4afd-84a7-e5ce4a79f9de] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again Now, the mute/unmute function on the headset will work but the status on the screen shows it Unmuted. INFO 30-Apr-2020 13:39:26,682 [0x00002440]: RefId:[88633f42-6406-4091-b911-1dfb5617bb6f] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} xUMo0=$$mR+LR8 >*6!TEQ'kkNW4,`WlMwRXw INFO 30-Apr-2020 13:39:24,705 [0x00002440]: RefId:[8fc6db1c-ec9a-41c9-a429-b34a152eee7e] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} |__Polycom IP Phone Headsets Until 3 or 4 weeks ago, I was able to use and integrate my Plantronics Savi W8220-M headset with MS Teams. US $150.4. INFO 30-Apr-2020 13:39:25,137 [0x00002440]: RefId:[735861f3-2df4-482f-913c-b086388bc0fa] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Solved: Disable WebEx mute integration from headset - Cisco Community Start a conversation Cisco Community Webex Webex Community Webex Meetings and Webex App Disable WebEx mute integration from headset 5580 25 5 Disable WebEx mute integration from headset Go to solution Paresh Gupta Cisco Employee Options 05-05-2020 08:42 AM 681 0 obj headset is turned off as long as the headset is connected to a 3 5 mm inline audio voyager 6200 uc user guide plantronics Sep 28 2022 web endobj With a single full charge, the CS540 will provide up to 6 hours of talk time. 2. You hear these annoying notifications even if you use CTRL + Spacebar (Push-to-talk). Double-click your default audio playback device to view its properties. INFO 30-Apr-2020 13:39:25,437 [0x00002440]: RefId:[2a56f26a-f960-47d8-bd48-3cdd4f11df52] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:25,040 [0x00002440]: RefId:[48d15c98-e40c-4d5f-8d7e-b0780fe5f9c3] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:25,704 [0x00002440]: RefId:[f2d9ab48-3a58-4210-a192-cdc9ae8e5452] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again WA_m I=xJP To mute the headset microphone on the Plantronics WO200 Savi, you need to hold the "-" button that controls your speaker volume down for at least 1.5 seconds until the talk button indicator light becomes solid red. Find many great new & used options and get the best deals for Poly (Plantronics + Polycom) Blackwire 3225 USB-A, On-Ear Mono Wired Headset at the best online prices at eBay! Very unfair.". INFO 30-Apr-2020 13:39:25,764 [0x00002440]: RefId:[cef316e6-c8f4-4cd3-88f7-24ed02a030f5] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again Quit the Plantronics Hub from the task bar Launched Device Manager, under "Sound, video and game controllers" I right-clicked "Planstronics Savi 8200 Office Series" and uninstalled it. INFO 30-Apr-2020 13:39:26,192 [0x00002440]: RefId:[785517d3-900d-4cad-95b0-910235e37d96] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Free shipping for many products! INFO 30-Apr-2020 13:39:25,236 [0x00002440]: RefId:[0e82b773-c729-4a20-9619-089091d9e952] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again Thanks b b. I will get the team to take a look. Find many great new & used options and get the best deals for Jiade PC Headset with Microphone Noise Cancelling & Mic Mute, USB, NEW at the best online prices at eBay! As soon as it does this once then the headset will mute itself in every other application that includes audio.
